Getting started
Guides for the tasks most teams start with.
Prerequisites
- On-Call Optimizer runs in a modern web browser. It does not work offline.
- On-Call Optimizer requires users to login via OIDC from their work Google or Microsoft account. Personal/consumer accounts are not supported.
Recommendation
For the best experience connect your on-call product (for example PagerDuty) at the organisation level and ensure each member has at least one calendar (for example Google) connected.
Guided set-up
- Create a schedule from a template: the quickest way to start, and you don’t need an on-call product.
- Integrate a schedule from your existing on-call product
- Share your calendar with an on-call schedule
Setting up On-Call Optimizer for your whole organization? Start with organization set-up.
Finding your way around
- The top navigation bar provides quick access to your Home (a calendar of your shifts and availability across all your schedules) and Schedules.
- Click your organization’s name at the left of the top bar to view the organization’s members, roles, connected on-call products and messaging settings.
- The account (avatar) menu at the top right has your Profile, Availability and Calendars, and a Theme setting: Light, Dark or System.
- The bell beside it opens your recent notifications.
- The help (?) menu links to Support, the Changelog and this Documentation.
Further exploration
See how a schedule is put together in concepts, and how it runs day to day in lifecycle.
- Organization set-up Set up your organization's home in On-Call Optimizer.
- Create a schedule Set up a new On-Call Optimizer schedule from a template, a copy of an existing schedule, or from scratch.
- Integrate an existing schedule Copy an existing on-call product schedule into On-Call Optimizer
- User onboarding
- Integrating many schedules Roll On-Call Optimizer out across many schedules.
Last updated October 22, 2026